Jay Holler reviewed Crucial Conversations by Kerry Patterson
The New York Times Bestseller!Learn how to keep your cool and get the results you …
Review of 'Crucial Conversations' on 'Goodreads'
4 stars
I've recently taken over management of a small engineering team, and I think this book is going to provide a very good framework for handling conversations and topics that meet the author's criteria for "Crucial Conversations"